IT Support Services
Practical IT Support for Alaska Businesses
From everyday computer and printer problems to networks, cybersecurity, and equipment — ArcticEdge Innovations helps your organization keep technology working. Based in Eagle River, we provide local service and remote support across Alaska.
Services We Provide
We handle the full range of day-to-day IT needs for small and mid-sized Alaska businesses.
Computer & Printer Support
Troubleshooting, driver installation, workstation setup, hardware upgrades, and printing and scanning configuration for your team.
- Workstation setup and configuration
- Driver installation and updates
- Hardware troubleshooting and repair coordination
- Printer and scanner setup
- Performance tuning and upgrades
Networks & Connectivity
Wi-Fi setup, network troubleshooting, routers, switches, and network planning for offices and remote locations.
- Wi-Fi design and installation
- Router and switch configuration
- Network troubleshooting
- Connectivity assessments
- Network planning and documentation
Business Email & Productivity
Microsoft 365 and Google Workspace setup, account management, and migration projects to keep your team connected and productive.
- Microsoft 365 setup and administration
- Google Workspace configuration
- Email account setup and migration
- Shared calendars and collaboration tools
- License management
Cybersecurity
Security configuration, multifactor authentication, endpoint protection, and security improvement projects to reduce your organization's risk.
- Multifactor authentication setup
- Endpoint protection deployment
- Security configuration review
- User security awareness
- Security improvement projects
Equipment & Software
Selection, sourcing, configuration, deployment, and replacement planning for computers, servers, and business software.
- Hardware selection and procurement
- Device configuration and deployment
- Software licensing and setup
- Replacement planning
- Vendor coordination
Transparent, Proposal-Based Pricing
We do not publish one-size-fits-all packages because every organization's needs are different. Contact us to describe your situation and we will provide a tailored proposal. Managed IT agreements define covered users and devices, support hours, response targets, and exclusions. Equipment, major projects, travel, and on-site work are quoted separately unless expressly included.