Healthcare IT & PACS Support
Medical IT Support. Imaging Expertise. Local Accountability.
ArcticEdge Innovations helps medical practices manage the computers, servers, networks, and imaging technology their teams depend on. Based in Eagle River, we offer remote support across Alaska and scheduled onsite services by arrangement.
Managed Agreements
Ongoing IT Management
Agreements are scoped around each practice's systems, staffing, locations, and support requirements.
Imaging Systems
PACS & Medical Imaging Support
PACS — Picture Archiving and Communication Systems — are the systems used to store, access, and manage medical images. ArcticEdge provides support for the infrastructure and workflows that keep imaging operations running.
Fujifilm Synapse PACS administration, drawing on experience with versions 4–7
DICOM connectivity and modality integration
Imaging workflow troubleshooting
HL7 interface troubleshooting and vendor coordination
Migration planning and assistance
Supporting servers, storage, networks, and viewing workstations
Platform support, access requirements, and responsibilities are confirmed during assessment. Application updates are coordinated with vendor requirements and approved maintenance windows.
Smaller Environments
Small Practices & Rural Clinics
ArcticEdge can assist practices that create medical images and offices that primarily view images from outside facilities. Not every clinic needs its own PACS server — we work with what your environment requires.
Our Process
How We Work
Discuss
We talk through the practice's systems and current support arrangements.
Review
We review the environment and identify priorities.
Propose
We provide a written proposal with defined responsibilities, support hours, and pricing.
Begin
We complete onboarding and begin the agreed services.
ArcticEdge can provide ongoing IT management or work alongside an existing IT team. Larger projects, equipment, licensing, travel, and after-hours coverage are addressed explicitly in the proposal.
Experience
Technical Leadership
ArcticEdge is led by Corey Buchanan, whose professional background includes service as an Army Communications Chief, civilian computer engineering supporting the U.S. Air Force, network engineering at Global Credit Union, and hospital PACS administration.
These are Corey's prior professional roles, not contracts performed by ArcticEdge Innovations.
Ready to Discuss Your Practice's IT?
Tell us about your environment and what you need. We'll respond within one business day.