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Managed IT

Services

Our Managed IT Services are offered in TIERED PLANS to meet you where you are and grow with you. Each tier provides clear levels of support, monitoring, and security, with higher tiers delivering more proactive management, faster response times, and expanded protection.

Your All-In-One IT Department.
Local, Alaskan-based support that keeps your operations running 24/7/365.

    • Remote-only helpdesk support during business hours.

    • Basic server and workstation monitoring.

    • Essential patch management (keeping software up to date).

    • Antivirus and fundamental security monitoring.

  • Includes everything in Basecamp, plus:

    • Unlimited remote and onsite support.

    • Proactive infrastructure management (Firewalls, Wi-Fi, Switches).

    • Managed backup and disaster recovery (BDR) services.

    • Priority response times (Guaranteed SLAs).

  • Includes everything in Ascent, plus:

    • 24/7/365 emergency support availability.

    • Dedicated vCIO (Virtual CIO) for long-term strategy.

    • Technology roadmaps and Quarterly Business Reviews (QBRs).

    • Unlimited labor for minor environment changes and projects.

Request Managed IT Support
Schedule an IT Assessment